Client Profile

  • Family Name: Al-Hassan Family

  • Location: Kano, Nigeria

  • Service Used: Umrah Travel Package

  • Destination: Makkah & Madinah, Saudi Arabia

  • Purpose: 12-Day Spiritual Pilgrimage (Umrah)

The Challenge

The Al-Hassan family wanted to perform Umrah during Ramadan for greater spiritual reward. They had previously faced challenges with visa delays, confusing travel logistics, and language barriers. They needed a reliable agency that could handle everything — from visa to accommodation — with peace of mind and Halal assurance.

Our Solution

Digifly provided a personalized Umrah package that included:

  • Visa processing for all five family members

  • Round-trip flights with Emirates (Lagos – Jeddah)

  • Hotel bookings within walking distance of Masjid al-Haram and Al-Masjid an-Nabawi

  • Private airport transfers and intercity transportation

  • Ihram preparation guide and Umrah orientation materials

  • 24/7 support through a dedicated travel assistant (Arabic-speaking liaison)

  • Optional tour of Islamic historical sites in Madinah

The Result

The family completed their Umrah successfully and comfortably. The children learned about Islamic landmarks, and their experience was spiritually uplifting and logistically smooth.

“Digifly took the stress out of our Umrah. From visa to Ziyarah, everything was done right. May Allah reward them abundantly.”
Umm Khadijah Al-Hassan